McDonald’s

About

Fast Food, Burgers, Coffee & Tea

Price Range : Under $10 ($)

  • star
    Yelp rating
    2 stars

Location

Adress: 8600 Citadel Way, Louisville, KY 40220

Phone: (502) 491-8852

Work Hours

Mon
Tue
Wed
Thu
Fri
Sat
Sun 4:00 am-Mon

Business info

  • turned_in_not
    Health Score
    98 out of 100
  • list_alt
    Takes Reservations
    No
  • directions_car
    Delivery
    Yes
  • move_to_inbox
    Take-out
    Yes
  • credit_card
    Accepts Credit Cards
    Yes
  • directions_bike
    Bike Parking
    No
  • accessibility
    Good for Kids
    Yes
  • group
    Good for Groups
    Yes
  • volume_up
    Noise Level
    Loud
  • local_bar
    Alcohol
    No
  • transit_enterexit
    Outdoor Seating
    No
  • wifi
    Wi-Fi
    Free
  • tv
    Has TV
    Yes
  • fastfood
    Caters
    No

Reviews

  • Hillery B.

    star star star star star 23 May 2026

    I drive out of my way to go to this McDonalds for their indoor play space. When it's too cold for the kids to play outside, it's happy meal time. For $4 each they get a meal that now includes fresh fruit (unlike when I was a kid), a toy, and a space to run and play with other kids without freezing their buns off, and that's a great deal in my book! The play space is socks only, but if you forget they sell them for 75 cents a pair. And it's a separate room from the main dining space, so when your kid or niece or whatever screams her head off you won't get dirty looks from your judge-y peers. Plus the exterior walls are nearly all glass, so it's almost like you're outside.

    I don't eat here myself, except for stealing a few fries from the kids, but I bring in my coffee from Starbucks and nobody gives me a hard time. Actually, the staff are a particularly cheerful bunch who don't seem to mind parent/babysitter special requests, like an absolutely dry burger for a kid who abhors ketchup or small waters for kids who aren't allowed soda. I'm thankful for them and I know I'll be back.

  • Michael S.

    star star star_border star_border star_border 17 May 2026

    Drive-Thru review,

    Not the greatest experience ever, after leaving the gym I decided to stop by to grab a Caramel Macchiato (I was craving it). I asked for a medium size hot, with 10 pack of zero calorie sweetener. At that point I already felt like I was being rushed, after I asked for it I wasn't asked if I needed anything else, when I got around to asking for the sweetener, she said "we don't have zero calorie, we have Splenda and sugar." So I was like ok yea Splenda that's zero calorie. Once again I wasn't asked if I needed anything else and without the opportunity to look at the menu to see if I did she told me my total. I felt rushed and like I was a second thought.

    It's ok to have a bad day, but don't take it out on us. You have to do your job through and through no matter what. First time visiting this McDonald's and it definitely left a sore taste in my mouth. The bright side? The Caramel Macchiato was incredible and even better with the 10 packs of Splenda (if I can taste the coffee it ain't right, just kidding.)

    I'd definitely be willing to visit again, everyone and everything deserves a second chance. I only comment and post reviews for improvement purposes and never ever to bash anyone or their business.

  • Scooter L.

    star star_border star_border star_border star_border 14 May 2026

    49 cents for extra Big Mac sauce. Repeat 49 Cents for extra Big Mac sauce. Guess I ate my last Big Mac.

  • Alyssa S.

    star star_border star_border star_border star_border 9 May 2026

    Never had anyone treat us so rude. Everything we asked for he had a rude comment, was very disrespectful, condescending in tone and comment, patronizing, and misogynistic. He laughed at us like we were stupid when he forgot what we ordered and when there was a dark curly hair in my blonde sisters chicken nuggets. No one goes to mcdonalds for the service, you go to Chick fil-a for that, but you don't expect to be treated poorly.

  • Dixon M.

    star star star star star_border 8 May 2026

    This is a new-style McDonalds, with upscale, modern decor. The dining room is on the small side, so it can get crowded. It has a nice, enclosed Play Place with slides and a ball pit. If the Play Place is busy, you will hear the shrieks and giggles of delighted children anywhere you are in the restaurant. You're not going to change it, so resolve to enjoy yourself, or choose another McDonald's!

    This store seems to be well-managed. The facilities are always clean, and the food up to standard. This morning, I had a bacon cheese biscuit, sausage biscuit, hash browns and coffee. Both of the biscuits were great. Better than usual. I think this had to do with freshness. The hash browns were also better than most. Call me picky, but if the frying oil is less than perfect, McDonald's hash browns can have an off taste. The hash browns this morning were perfect. While fresh, the coffee tasted like a "flavored" coffee (sort of caramelly). This is not my preference, and I'm not sure whether McDonald's is using a new blend or if someone made a mistake on my coffee.

    One thing I love about McDonald's is that they serve freshly brewed iced tea, made correctly. More than the food, this is the biggest reason patronize McDonald's.

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